Retail and public sector
We have undertaken a number of projects with high street names and public sector organisations. Some examples are:
- National railway infrastructure company: Project managed a team developing a rail asset data warehouse that included safety-critical data relating to quality, measurement intervals and maintenance schedules. Specified and built reports and the underlying data marts.
- British Government: Advised the Home Office Select Committee on computer pornography.
- Large computer manufacturer and retailer: Developed architecture for and delivered self-help web site to allow authorised customers to diagnose technical problems with purchased products. Integrated with existing customer relationship management application.
- High street retailer: Developed software to integrate existing call handling system with new knowledge base.
- University: Project managed development, testing and transition to production for SAP Human Resources and Payroll implementation.
- Brewer and distributor: Delivered problem resolution system for technical faults on licensed premises, and integrated to engineer and equipment dispatch processes.